The Mandate Declined notification indicates that a mandate creation or amendment has been declined by the consumer or payer bank.
The JSON below shows an example of a declined notification payload:
json
{
"created_at": "2019-10-31 16:45:34 UTC",
"currency": "GBP",
"description": "free text description",
"external_reference": "ref-12345",
"id": "a6941fd1-f5cb-4948-814d-df03540149fb",
"mode": "live",
"network_mandate_id": "2b01c03b-434b-4a68-aa1a-c99a8380391a",
"payments_terms": {
"variable_terms": {
"count_per_period": 10,
"frequency": "MANDATE_PAYMENTS_FREQUENCY_ADHOC",
"max_payment_amount": 1000
},
},
"state": "declined",
"state_reason": {
"code": "PAYER_ACTION_NO_RESPONSE",
"message": "The payer failed to authorise the mandate within the alloted time.",
},
"validity_end_date": "2025-03-16",
"validity_start_date": "2024-03-16",
"webhook_event": "mandate_declined",
"webhook_type": "mandate"
}